Privacy Policy

This Privacy Policy explains how Obaco Homes Real Estate LLC ("we", "us"), a real estate brokerage registered in Dubai, United Arab Emirates with RERA ORN 39478, collects and processes personal data through palm-jebelalivilla.com (the "Site").

Data we collect

• Enquiry data you submit: first and last name, email address, phone number, the property type you are interested in, and any message you include in the enquiry form.
• Technical data: IP address, browser type, device and approximate location, collected automatically by our hosting infrastructure for security and performance.
• Communication data: records of calls, emails or WhatsApp messages you exchange with our team after enquiring.

How we use your data

• To respond to your enquiry about Palm Jebel Ali properties and share availability, prices and payment plans.
• To manage our client relationship, including follow-up communication about this project and similar Dubai off-plan opportunities.
• To comply with legal obligations applicable to licensed brokerages in Dubai, including anti-money-laundering checks where a transaction proceeds.

Where your data goes

Enquiry data is transmitted to and stored in Zoho CRM, our customer relationship management system, which may process data on servers outside the UAE. The Site is hosted on Vercel's global infrastructure. We do not sell your personal data, and we share it only with the developer or its authorised sales channels where necessary to progress a purchase you request.

Cookies and analytics

The Site uses only technically necessary cookies and does not run third-party advertising trackers. If analytics tools are added in future, this policy will be updated before they are activated.

Retention

We keep enquiry records for as long as needed to serve your request and to meet regulatory record-keeping duties applicable to Dubai brokerages, after which they are deleted or anonymised.

Your rights

Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal data, and you may opt out of marketing communication at any time. Contact us at the details below and we will respond within a reasonable period.

Contact

Obaco Homes Real Estate LLC, The Citadel Tower, Office 706, Business Bay, Dubai, UAE. Phone: +971 43 351 005.